Privacy Policy
Privacy Policy
How Vehicle Imagery collects, uses, stores, and protects personal data.
Privacy Policy
Effective Date: March 8, 2026.
Last Updated: March 8, 2026.
Vehicle Imagery ("we," "us," "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our website, API, dashboard, and related services (collectively, the "Services").
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Who we are
Vehicle Imagery provides automotive image API services and related digital products.
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
Email:
Contact page:
2. Scope of this policy
This Privacy Policy applies to:
Visitors to our public website
Customers and trial users of our API and control panel
Individuals who contact us to request assistance, business information, or make business inquiries
This policy does not apply to third-party websites, services, or platforms that may be linked to our Services.
3. Personal data we collect
Depending on how you interact with our Services, we may collect the following categories of personal data:
3.1 Information you provide directly
Name
Work email address
Company name
Job title (optional)
Billing information (if applicable)
Messages and content you send us via forms, email, or support channels
3.2 Account and service data
Account credentials and authentication data
Subscription plan details
Information about API usage linked to your account
Support tickets and communication history
3.3 Technical and usage data
IP address
Device and browser information
Log data (request timestamps, endpoint usage, status codes)
Referrer URL and pages visited
Performance and diagnostic data
3.4 Cookies and similar technologies
We use cookies and similar technologies to improve functionality, analytics, security, and service.
You can control cookies through your browser settings and, where necessary, through consent tools.
4. How we use personal data
We process personal data for the following purposes:
To provide, maintain, and improve our Services
To create and manage user accounts
To authenticate users and protect account security.
To process payments and subscriptions.
To provide technical support and respond to inquiries
To monitor usage, detect abuse, and prevent fraud
To comply with legal obligations
To communicate service updates, policy changes, and relevant commercial information
Analyze performance and improve user experience
5. Legal basis for processing (EEA/UK)
If the GDPR or similar laws apply, we process personal data on one or more of the following legal bases:
Contract:
Processing necessary to provide the services you have requested
Legitimate interests:
Security, analysis, product improvement, business operations.
Consent:
When required by law (e.g., certain cookies or marketing communications).
Legal obligation:
Compliance with applicable laws and regulatory requirements.
6. How we share personal data
We do not sell personal data.
We may share personal data with the following categories of recipients:
Cloud hosting and infrastructure providers
Payment processors
Analytics and monitoring providers
Customer service and communication tools
Professional advisors (legal, tax, auditors) when necessary
Authorities or regulators when required by law
All external processors are required to protect personal data and process it only for authorized purposes.
7. International data transfers
Your personal data may be processed in countries other than your own.
Where necessary, we use appropriate safeguards for international transfers, such as contractual protections and equivalent legal mechanisms.
8. Data retention
We retain personal data only for as long as necessary for the purposes described in this policy, including legal, accounting, and security requirements.
Retention periods depend on the type of data and the context, including:
Duration of active account
Contractual obligations
Legal and regulatory requirements
Legitimate business needs (e.g., fraud prevention, audit trails)
When data is no longer needed, we delete, anonymize, or securely isolate it.
9. Your privacy rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request the deletion of your data
Restrict or object to certain processing
Receive a portable copy of your data
Withdraw your consent (when processing is based on consent)
Lodge a complaint with a supervisory authority
To exercise your rights, please contact us at privacy@vehicleimagery.com.
We may need to verify your identity before responding to your requests.
10. Security measures
We implement technical and organizational measures designed to protect personal data, including:
Access controls and authentication measures
Encryption in transit where appropriate
Logging and monitoring of suspicious activities
Regular updates and security reinforcement practices
No system is completely secure, but we work continuously to reduce risks and protect user data.
11. Children's privacy
Our Services are not directed at children under the age of 16 (or the relevant age under local law), and we do not knowingly collect personal data from children.
If you believe that a child has provided us with personal data, please contact us so that we can take appropriate action.
12. Third-Party Links and Services
Our Services may include links to third-party sites or integrations.
We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies separately.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
When we make material changes, we will update the "Last Updated" date and, where appropriate, provide additional notice.
Your continued use of the Services after the updates take effect constitutes your acceptance of the revised policy.
14. Contact Us
For questions, requests, or complaints related to privacy, please contact:
Email:
Website: